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Slow internet speeds can be caused by various factors. First, try rebooting your modem/router and ensure that your devices are not running any bandwidth-intensive applications in the background. If the issue persists, contact our support team for further assistance.

Setting up your modem/router is a simple process. Start by connecting your modem to the main internet line and plugging it into a power source. Then, connect your router to the modem using an Ethernet cable and power it on. Finally, search for available Wi-Fi networks on your device and select your router's network name (SSID). If you encounter any issues during setup, refer to the user manual provided with your equipment or contact our support team.

Frequent disconnections can be frustrating. Start by checking the physical connections between your modem, router, and devices to ensure they are secure. If the issue persists, it could be due to signal interference or outdated firmware. Try relocating your router away from potential sources of interference and updating its firmware. If the problem continues, our support team can assist you in troubleshooting and resolving the disconnection issue.

To enhance Wi-Fi signal strength, try the following steps: Place your router in a central location, away from obstructions. Keep your router elevated, preferably at a higher position. Reduce interference from other devices, such as cordless phones or microwaves. Consider using Wi-Fi extenders or mesh systems to expand coverage. Set up a strong Wi-Fi password to prevent unauthorized access and excessive usage by others.

Inability to access specific websites may be due to several reasons. First, clear your browser cache and cookies, then try accessing the website again. If the problem persists, check if the website is temporarily down or blocked in your region. Additionally, ensure that your firewall or antivirus software is not blocking the website. If you are still unable to access the website, contact our support team for further investigation.

To secure your Wi-Fi network, follow these steps: Change the default administrator password on your router. Enable WPA2 or WPA3 encryption for your Wi-Fi network. Use a strong, unique password for your Wi-Fi network. Disable remote management access to your router. Regularly update your router's firmware to patch security vulnerabilities. Consider enabling MAC address filtering to restrict access to known devices. Disable guest network access if not in use.